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From the Microsoft Design Center culture page.
What makes the iPod so compelling? It’s a beautiful and sensual consumer product, and Apple’s attention to the out-of-box and multi-channel experiences make its value much greater than the sum of its parts. But Apple also gave customers the iTunes Music Store. The music store, combined with the other innovations, made the iPod a platform that saved time and enabled choice. It was a series of innovations borne of product innovation, supply chain optimization, customer experience, service, and design, and much like the simple human-machine interfaces of the late 80s and early 90s, the iPod is a delightful way to interface with technology.
No mention of the Zune. Says alot about the designers in Microsoft!
Of course the next paragraph is about the XBox360.